Every aspect of the customer journey is privately logged, providing retailers and brands with rich analytics and key insights into the customer experience.
How It Works
Laterally sliding interactive tablets enable customers to research products by comparing specs, watching video tutorials and reading customer reviews.
Touch-interactive platform brings a much-needed refresh to traditional retail
Present rich, curated content in the form of videos, specs and user reviews
Interactive, personalized shopping experience fast-tracks the path to purchase
Purchase in-store, or push the experience to a mobile device to purchase online and ship to one’s home
Tablet sits in an enclosure connected to a patented rail system. The tablet slides right to left, mimicking the natural search behavior customers use when shopping in-aisle
When the customer slides the tablet in front of a product in the display, the tablet "sees" the product and displays information
Customers can scroll or navigate through content much like they would when researching a product online, without having to type in the actual query
Customers can send the product information on the tablet to their phone for immediate purchase, schedule, consultation or review
CMS FOR RETAIL
The content on the tablet can be updated quickly and easily at any time using a CMS. Converge makes it easy to keep the experience fresh