what is converge?
KINETIC DESIGN
Tablet sits in an enclosure connected to a patented rail system. The tablet slides right to left, mimicking the natural search behavior customers use when shopping in-aisle
PHYSICAL SEARCH
When the customer slides the tablet in front of a product in the display, the tablet "sees" the product and displays information
DIGITAL NAVIGATION
Customers can scroll or navigate through content much like they would when researching a product online, without having to type in the actual query
PHONE CONNECT
Customers can send the product information on the tablet to their phone for immediate purchase, schedule, consultation or review
CMS FOR RETAIL
The content on the tablet can be updated quickly and easily at any time using a CMS. Converge makes it easy to keep the experience fresh
Key Numbers
the 4 pillars of Converge
app interface
Robust iOS app interface makes it easy to set up, deploy and update content remotely or in-store
rich content
Deepen customer engagement with rich, interactive content for customers to self-educate and make smart purchasing decisions
device management
Remote monitoring capabilities ensure content is current & devices are active, with full help desk support to quickly resolve any issues
analytics
View the customer journey is granular detail, and aggregate that data for actionable analytics to boost conversion